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Chapter I General Provisions and Definitions


Article 1 In order to ensure the fairness, convenience and promptness of a domain name dispute resolution procedure, these Rules are formulated in accordance with CNNIC Domain Name Dispute Resolution Policy.


Article 2 The proceedings for the resolution of disputes under CNNIC Domain Name Dispute Resolution Policy adopted by CNNIC shall be governed by these Rules and the Supplemental Rules of the Domain Name Dispute Resolution Provider.


Article 3 The following terms in the Rules for CNNIC Domain Name Dispute Resolution Policy (hereinafter referred to as these Rules or CNDRP Rules) have the following definitions:

    (a) CNDRP means CNNIC Domain Name Dispute Resolution Policy adopted by CNNIC , which is incorporated by reference and made a part of the Registration Agreement, and binding to the holders of the domain names.

    (b) Registration Agreement means the domain name registration agreement between a Registrar and a domain name holder.

    (c) Party means a Complainant or a Respondent.

    (d) Complainant means the party initiating a complaint concerning a domain name registration with Domain Name Dispute Resolution Provider in accordance with CNDRP and the CNDRP Rules.

    (e) Respondent means the holder of the domain name against which a complaint is initiated.

    (f) Registry refers to China Internet Network Information Center ( CNNIC).

    (g) Registrar refers to the entity authorized by CNNIC and responsible for acceptance of the domain name registration applications and completion of domain name registrations.

    (h) Agency refers to the entity which accepts the applications for registrations of the domain names on behalf of the Registrar.

    (i) Provider refers to a dispute resolution service provider approved by CNNIC to resolve the domain name disputes.

    (j) Panel means a panel composed of 1 or 3 Panelists who are appointed by the Provider to be responsible for the resolution of a domain name dispute.

    (k) Panelist means the individual who are listed among the Name List of Panelists approved by the Provider and published at the Provider's Web-site, and qualified to be members of the Panel for the resolution of the domain name disputes.

    (l) Supplemental Rules means the rules adopted by the Provider to supplement CNDRP in accordance with CNDRP and these Rules.





Chapter II Communications


Article 4 Any communication under these Rules shall abide by the following principles:

    (a) Any communication by the Provider to any Party shall be copied and served to the other Party.

    (b) Any communication by the Panel to any Party shall be copied and served to the other Party and the Provider.

    (c) It shall be the responsibility of the sender to retain records of the fact and circumstances of sending, which shall be available for inspection by affected parties and for reporting purposes.

    (d) In the event a Party sending a communication receives notification of non-delivery of the communication, or thinks by himself that he has not delivered the communication successfully, the Party shall promptly notify the Provider of the circumstances of the notification. Further proceedings concerning the communication and any response shall be as directed by the Provider.

    (e) Either Party may update its contact details by notifying the Provider.


Article 5 When forwarding a complaint to the Respondent, it shall be the Provider's responsibility to employ reasonably available means calculated to achieve actual notice to Respondent. Achieving actual notice, or employing the following measures to do so, shall discharge this responsibility:

    (a) Sending the complaint to all postal-mail and facsimile addresses shown in the Registry's and the Registrar's WHOIS database for the registered domain name holder, administrative contact, the technical contact, the undertaker and the bill contact; and

    (b) Sending the complaint in electronic form (including annexes to the extent available in that form) by e-mail to the e-mail addresses shown in the Registry's and the Registrar's WHOIS database for the registered domain name holder, administrative contact, the technical contact, the undertaker and the bill contact, or if the domain name resolves to an active web page, sending the complaint in electronic form (including annexes to the extent available in that form) by e-mail to the e-mail addresses shown on that web page; and

    (c) Sending the complaint to any address the Respondent has notified the Provider it prefers and, to the extent practicable, to all other addresses provided to the Provider by the Complainant.


Article 6 Except as provided in the preceding Article, any written communication to Complainant or Respondent provided for under these Rules shall be made by the preferred means stated by the Complainant or Respondent respectively, or in the absence of such specification,

    (a) By facsimile transmission, with a confirmation of transmission; or

    (b) By postal or courier service, postage pre-paid and return receipt requested; or

    (c) Electronically via the Internet, provided a record of its transmission is available.


Article 7 Any communication by the Complaint or the Respondent to the Provider or the Panel shall be made by the means and in the manner (including number of copies) stated in the Provider's Supplemental Rules.


Article 8 Unless otherwise agreed by the Parties or determined in exceptional cases by the Panel, the language of the domain name dispute resolution proceedings shall be Chinese. The Panel may order that any documents submitted in languages other than Chinese be wholly or partially translated into Chinese.


Article 9 Except as otherwise provided in these Rules, or decided by a Panel, all communications provided for under these Rules shall be deemed to have been made:

    (a) If by facsimile transmission, on the date shown on the confirmation of transmission; or

    (b) If by postal or courier service, on the date marked on the receipt; or

    (c) If via the Internet, on the date that the communication was transmitted, provided that the date of transmission is verifiable.


Article 10 Except as otherwise provided in these Rules, the date calculated under these Rules when a communication begin to be made shall be the earliest date that the communication is deemed to have been made in accordance with the preceding Article.





Chapter III The Complaint


Article 11 Any person or entity may initiate a domain name dispute resolution proceedings by submitting a complaint in accordance with CNDRP and these Rules to any Provider approved by CNNIC.


Article 12 The complaint shall be submitted in hard copy and (except to the extent not available for annexes) in electronic form, and shall:

    (a) Request that the complaint be submitted for decision in accordance with CNDRP and these Rules;

    (b) Provide the name, postal and e-mail addresses, and the telephone and telefax numbers of the complaint and of any representative authorized to act for the Complainant in the proceedings;

    (c) Specify a preferred method for communications directed to the Complainant in domain name dispute resolution proceedings, including person to be contacted, medium to be adopted and address information, for each of electronic-only material and material including hard copy;

    (d) Designate whether Complainant elects to have the dispute decided by a single member Panel or a three-member Panel and, in the event Complainant elects a three-member Panel, provide the names of three candidates from the Provider's list of panelists to serve as one of the Panelists in the order of its own preference. The Complainant may also entrust the Provider to appoint the panelist on his behalf;